James was Founder & Creative Business Helper | Design Thinking | Innovation at Merchant Design Thinking & Innovation, and Senior Manager - Innovation & Service Design at CGU Insurance. James Merchant joined Crawford in 2019.
James Merchant is currently Chief Client Officer at Crawford Australia - View - Crawford Australia org chart
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James Merchant has a Design Thinking: Solving Business Problems With Innovation from University of Virginia - Darden Graduate School of Business Administration in 2014 and a Mastering Communications from The Colin James Method in 2015.
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