{"id":1890,"date":"2021-02-04T11:56:51","date_gmt":"2021-02-04T10:56:51","guid":{"rendered":"https:\/\/www.theofficialboard.com\/best-articles\/?p=1890"},"modified":"2021-02-04T11:56:51","modified_gmt":"2021-02-04T10:56:51","slug":"good-leadership-is-an-act-of-kindness","status":"publish","type":"post","link":"https:\/\/www.theofficialboard.com\/best-articles\/2021-01\/good-leadership-is-an-act-of-kindness\/","title":{"rendered":"Good Leadership is an Act of Kindness"},"content":{"rendered":"\n<p class=\"has-text-align-center\"><a href=\"https:\/\/hbswk.hbs.edu\/item\/good-leadership-is-an-act-of-kindness\">Viewed in Harvard Business Review<\/a><\/p>\n\n\n\n<p class=\"has-text-align-left\">What attributes define the successful executive and manager? <\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Hard skills, compassion and kindness<\/h5>\n\n\n\n<p class=\"has-text-align-left\">It seems like we move through evolutionary periods in business management that emphasize hard skills and metric-driven performance only to later discover that we\u2019ve emphasized them at the expense of soft skills and need to be reminded of what should be the obvious: that all employees are human beings with their own challenges and struggles and that compassion and basic kindness also are essential management tactics. <\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Soft skills<\/h5>\n\n\n\n<p class=\"has-text-align-left\">For a few years now, soft skills have been receiving the lion\u2019s share of focus\u2014and especially so since the Covid-19 pandemic emerged early last year to present employees with new and unanticipated challenges. <\/p>\n\n\n\n<h5 class=\"wp-block-heading\">New climate<\/h5>\n\n\n\n<p class=\"has-text-align-left\">Harvard Business School professor Boris Groysberg and independent researcher Susan Seligson argue that \u201cthe most innately human\u201d approach\u2014that of kindness\u2014cannot be underestimated in this new climate.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Well-being<\/h5>\n\n\n\n<p>A Gallup survey conducted last year bolstered this conclusion. Only 45 percent of respondents then said that they believe their employer \u201ccares about their well-being.\u201d<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Mental health decline<\/h5>\n\n\n\n<p>If that fire alarm were not loud enough to today\u2019s managers, consider the new stresses confronting today\u2019s employees. A Mind Share Partners study conducted last March and April as the pandemic began to escalate found that 42 percent of respondents said their mental health had declined since the pandemic\u2019s emergence. <\/p>\n\n\n\n<p>Combine those growing stresses with the perception of a lion\u2019s share of employees that their employer is ambivalent about their well-being and the magnitude of the managerial crisis is self-evident. <\/p>\n\n\n\n<h5 class=\"wp-block-heading\">More sensitivity<\/h5>\n\n\n\n<p>Especially in this demanding and stressful pandemic period, today\u2019s managers need an escalated level of sensitivity in their interactions to manage successfully.<\/p>\n\n\n\n<p>But while the stakes for managers are high, the good news is that the steps associated with projecting this kindness are not terribly taxing. But they do require a special focus. <\/p>\n\n\n\n<h5 class=\"wp-block-heading\">How are you managing these days?<\/h5>\n\n\n\n<p>Phrases like \u201cI hear you\u201d and \u201cI\u2019m here for you\u201d are reassuring and simple questions like \u201cAre you okay?\u201d and \u201cHow are you managing these days?\u201d bring a manager\u2019s empathetic side to words and can prove calming and reassuring to employees. <\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Thank you<\/h5>\n\n\n\n<p>And we also are reminded that the golden phrase cannot be forgotten. \u201cThank you\u201d communicates an acknowledgment that an employee\u2019s efforts are appreciated in these stressful days and goes far to communicate gratitude and inspire performance.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Viewed in Harvard Business Review What attributes define the successful executive and manager? Hard skills, compassion and kindness It seems like we move through evolutionary periods in business management that emphasize hard skills and metric-driven performance only to later discover that we\u2019ve emphasized them at the expense of soft skills and need to be reminded&#8230; <a class=\"continue-reading-link\" href=\"https:\/\/www.theofficialboard.com\/best-articles\/2021-01\/good-leadership-is-an-act-of-kindness\/\">More<\/a><\/p>\n<a href=\"https:\/\/www.theofficialboard.com\/best-articles\/2021-01\/good-leadership-is-an-act-of-kindness\/\">Read more...<\/a>","protected":false},"author":1,"featured_media":1551,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[284],"tags":[186,287,251,286],"class_list":["post-1890","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-2021-01","tag-hbr","tag-kindness","tag-performance","tag-skills"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Good Leadership is an Act of Kindness - The Official Board\u2019s Reads<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.theofficialboard.com\/best-articles\/2021-01\/good-leadership-is-an-act-of-kindness\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Good Leadership is an Act of Kindness - The Official Board\u2019s Reads\" \/>\n<meta property=\"og:description\" content=\"Viewed in Harvard Business Review What attributes define the successful executive and manager? 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