James Merchant – Biography
Last update: May 5, 2026Executive profile
James was Founder & Creative Business Helper | Design Thinking | Innovation at Merchant Design Thinking & Innovation, and Senior Manager - Innovation & Service Design at CGU Insurance. James Merchant joined Crawford in 2019.
James Merchant is currentlyChief Client Officer at Crawford Australia - View - Crawford Australia org chart
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Education
James Merchant has a Design Thinking: Solving Business Problems With Innovation from University of Virginia - Darden Graduate School of Business Administration in 2014 and a Mastering Communications from The Colin James Method in 2015.
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- At Crawford Australia, James Merchant has 18 colleagues including Jonathan Hubbard (President), Matt Donnelly (Specialty)…
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- In the Insurance industry, James Merchant has 69,209 colleagues in 3,978 companies located in 106 countries. 20,957 executive movements have been recorded in the last 12 months. Learn more about Insurance.
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