Michelle was Consulting Head of Banking and Culture Officer at Capita, and Director of Innovation and Strategy at Lloyds Banking Group. Michelle Prance joined NatWest Group in 2021. Michelle served as Director Customer Journey Performance and Group Director Customer and Colleague Journeys for NatWest Group.
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Michelle Prance has a Bachelor of Economics from La Trobe University in 1997 and a Strategy Degree from Harvard Business School Online in 2022.
They have also studied at La Trobe University :
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They have also studied at Harvard Business School Online :
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