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Cresta provides software that helps contact centers improve sales and customer service with AI guidance, coaching, and analytics. Its products serve businesses that manage customer conversations across voice and digital channels.

Cresta products and services overview:

  • Contact center AI
  • Agent assistance
  • Conversation analytics
  • Quality management
  • Virtual agents
  • Coaching tools

Revenue: ~$100 million

Employees: 400

Headquarters: Palo Alto, United States (USA)


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