Jeff Bezos just published a 4,000-word statement to Congress. It’s a master class in emotional intelligence

Viewed in Inc. This past July, four of big technology’s chief executives—Amazon’s Jeff Bezos, Apple’s Tim Cook, Facebook’s  Mark Zuckerberg, and Google’s Sundar Pinchai—were summoned to appear before the U.S. Congress. Each also submitted written statements. But at 4.540 words, Bezos’ written statement was both the longest and most remarkable. Inc. contributing writer Justin Bariso… More

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Jeff Bezos taught a big leadership lesson in 5 simple words

Viewed in Inc. Amazon’s success a company is beyond dispute. Its business model is proving almost perfectly suited to our 21st century needs, and it ranks today as one of the world’s leading companies by nearly every metric. Despite this success, however, the company has not been immune from criticism. Those criticisms have included the… More

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“Feel the force”: Gut instinct, not data, is the thing

Viewed in The Wall Street Journal. With the rapid ascent of data in corporate decision-making, is there any room left for managerial discretion? Absolutely, Wall Street Journal business columnist John D. Stoll writes in this column. At least in part this is because data is valuable but imperfect. Stoll cites Google chief decision scientist Cassie… More

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